Frequently Asked Questions (FAQ)

Orders & Shipping

📦 How long does shipping take?

We aim to deliver your order within 7-14 days. Shipping times may vary depending on your location and carrier delays. You will receive a tracking number via email once your order has been shipped.

🌍 Do you ship internationally?

Yes! We offer worldwide shipping. The delivery time and cost depend on your country and will be displayed at checkout.

🚚 How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this to track your package in real time via the provided link.

🔄 Can I change or cancel my order?

You can modify or cancel your order within 24 hours of purchase. Contact us as soon as possible at our contact page. After this period, your order is already being processed and cannot be changed.

Products & Sizing

📏 How do I choose the right size?

Our clothing is typically oversized with a streetwear fit. We recommend checking our size chart on the product page or exact measurements. If you're unsure, feel free to contact us—we're happy to help!

👕 What about the quality of your clothing?

Our collection is carefully curated and inspired by vintage & Y2K streetwear. We use high-quality materials for a comfortable fit and long-lasting wear.

Returns & Exchanges

🔄 Can I return or exchange an item?

Yes! You can return or exchange your order within 30 days of receiving it, as long as the item is unworn and in its original condition. Contact us at our contact page to initiate a return.

💰 Will I get a refund for my return?

Yes! Once we receive and approve your return, we will process your refund within 5 business days. Please note that shipping costs are non-refundable.

📦 Do I have to pay for return shipping?

Yes, return shipping costs are the customer’s responsibility. We recommend using a trackable shipping method to ensure your return arrives safely.

About Retro Realm

❓ What is Retro Realm?

Retro Realm is your go-to online destination for vintage & Y2K-inspired streetwear. Our collection features bold designs, oversized fits & iconic pieces to elevate your wardrobe.

📲 How can I contact you?

You can reach us anytime via our contact page. We aim to respond within 24 hours.